Senior Regulatory & Product Development Specialist
Brenda has over 40 years of experience in various aspects of the insurance industry, in all 50 states and all lines of business. Brenda joined Martin & Company in 2021, as a Regulatory and Product Development Analyst. Previously, Brenda worked as a Team Lead of Underwriting Operations, with duties including overseeing underwriting assistants in their day-to-day operations, and the Direct Billing System and email tracking systems, serving
s as the company trainer for all lines of insurance for internal and external personnel, creating training manuals, and handling Workers’ Compensation criticisms from all states. Before moving to operations, Brenda was a Senior Product Compliance Analyst in the Product Compliance department of Nova Casualty Company, a Division of Hanover Insurance Group, where she maintained all bureau products for all states and lines. She was also responsible for maintaining, reviewing, and assisting in the development of specialized products, including creating forms and proprietary manuals, rates, and handling all filings. Prior to that she worked as Staff Underwriter at Exchange Insurance Company where she filed and maintained the company’s insurance products.
Brenda began her insurance career in insurance learning how to manually rate all commercial property and casualty lines of business using the bureau manuals and worked her way up to gain valuable knowledge which she uses today.
Brenda resides in Williamsville, NY with her husband Tim. In her time off Brenda enjoys boating, spending time at her Florida home with her family and friends.